Total Recall

Follow up on inbound service requests by phone and SMS

This service helps businesses respond to inbound customer service requests by phone and SMS. When a customer submits a request, the business can follow up by phone. If that call is missed, a service-related text message may be sent.

• Respond to submitted service inquiries
• Call to discuss the request and schedule appointments
• Send SMS follow-up when the initial call is missed, plus related service communications